Refund and Return Policy
Fine Motor Auto Parts LLC · Effective date: October 16, 2026 · Last updated: October 16, 2026
This policy explains how returns, refunds, cancellations and warranty claims work for parts purchased from Fine Motor Auto Parts LLC. Nothing in this policy limits rights you have under applicable consumer protection law.
1. Requesting a return
To request a return, email Support@finemotorautopartsllc.com as soon as possible after delivery with your order number or invoice, a description of the issue, photos of the part and packaging, and your vehicle VIN when the issue relates to fitment.
Returns require a return authorization from us before the part is shipped back. Parts sent without authorization may not be accepted.
2. Defective, damaged or incorrect parts
If a part arrives defective, damaged in transit, or is not the part you ordered, contact us and we will arrange a replacement or refund after reviewing the claim. In these cases we cover the return shipping cost.
3. Incompatible or incorrectly ordered parts
If a part was ordered incorrectly or does not fit your vehicle and we were not at fault, a return may be accepted at our discretion, provided the part is unused, uninstalled and in its original condition and packaging. Return shipping for these returns is paid by the customer unless the law requires otherwise.
4. Exceptions
Where permitted by law, we may decline returns of parts that have been installed, modified, disassembled, damaged after delivery, or used, except where the part was defective or covered by warranty.
5. Engines, transmissions and electrical components
Engines, transmissions and electrical components must be inspected on arrival and installed by a qualified technician. Claims for these parts may require installation records, fluid and maintenance details, and photos. Electrical parts that have been installed may only be returned under warranty.
6. Warranty
Warranty coverage varies by part. The applicable warranty, if any, is stated on the product listing or invoice for that part. Warranty claims are separate from standard returns: they cover defects during the warranty period and are resolved by repair, replacement or refund as stated in that warranty. Contact Support@finemotorautopartsllc.com with your order number to start a claim.
7. Refunds
Once a return is received and approved, we process the refund within one business day to the original payment method. Your bank or card issuer may take additional time to post the credit to your account.
8. Cancellations
Orders may be cancelled before they ship by emailing us with your order number; a full refund is issued to the original payment method. Once an order has shipped it can no longer be cancelled, but it may be returned under this policy.
9. Your rights
This policy is in addition to any rights you have under federal and state consumer protection laws. See also our Terms and Conditions.
Contact us
Fine Motor Auto Parts LLC
Email: Support@finemotorautopartsllc.com
Phone: +1 (307) 212-9099